PRIVACY POLICY

Last Updated: March 27, 2025

1. INTRODUCTION

Aureclar, Inc. (“Aureclar,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business-to-business (B2B) software application, related marketing website, and services (collectively, the “Service”).

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Service:

2.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to set up and maintain your account.

  • Billing Information: If you purchase a subscription, we collect payment information, which may include credit card details, billing address, and other financial information. This information is processed by our payment processor, Stripe, and we do not store complete credit card information on our servers.

  • Content: We collect the content you upload, create, or input into the Service, such as documents, queries, settings, and preferences.

  • Communications: If you contact us directly, we may receive information you provide in those communications, including your name, email address, phone number, the contents of your message, and any other information you choose to provide.

2.2 Information We Collect Automatically

  • Usage Information: We collect information about how you interact with our Service, including the features you use, the actions you take, the time, frequency, and duration of your activities.

  • Device Information: We collect information about the device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

  • Log Information: We collect log information when you use our Service, including your IP address, browser type, access times, pages viewed, and the page you visited before navigating to our Service.

  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookie Policy section for more details.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service;

  • Process and complete transactions, and send related information including confirmations and invoices;

  • Send technical notices, updates, security alerts, and support and administrative messages;

  • Respond to your comments, questions, and requests, and provide customer service;

  • Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners;

  • Monitor and analyze trends, usage, and activities in connection with our Service;

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Aureclar and others;

  • Personalize and improve your experience on our Service;

  • Debug to identify and repair errors in our Service;

  • Comply with our legal and regulatory obligations.

3.1 AI and Machine Learning

Our Service incorporates artificial intelligence and machine learning technologies. We use these technologies to:

  • Process and analyze your queries and documents to provide relevant responses;
  • Improve our algorithms and the performance of our Service;
  • Identify patterns and insights that help us improve user experience;
  • Generate summaries, insights, and other content based on the information you provide.

Important Note: Unless you explicitly opt in, we do NOT use your Content to train our machine learning models. Any usage of anonymized data for service improvement purposes will not include your specific Content unless you have provided separate consent.

4. HOW WE SHARE YOUR INFORMATION

We may share information about you as follows or as otherwise described in this Privacy Policy:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:

  • Cloud storage providers (e.g., Amazon Web Services, Google Cloud);
  • Payment processors (e.g., Stripe);
  • Analytics providers (e.g., Google Analytics);
  • Customer support services;
  • Email delivery services.

These service providers are only given access to the information they need to perform their designated functions and are contractually obligated to maintain the confidentiality and security of your information.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to:

  • Comply with a legal obligation;
  • Protect and defend our rights or property;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Protect the personal safety of users of the Service or the public;
  • Protect against legal liability.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.