Last Updated: March 27, 2025
Aureclar, Inc. (“Aureclar,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business-to-business (B2B) software application, related marketing website, and services (collectively, the “Service”).
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.
We collect several types of information from and about users of our Service:
Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to set up and maintain your account.
Billing Information: If you purchase a subscription, we collect payment information, which may include credit card details, billing address, and other financial information. This information is processed by our payment processor, Stripe, and we do not store complete credit card information on our servers.
Content: We collect the content you upload, create, or input into the Service, such as documents, queries, settings, and preferences.
Communications: If you contact us directly, we may receive information you provide in those communications, including your name, email address, phone number, the contents of your message, and any other information you choose to provide.
Usage Information: We collect information about how you interact with our Service, including the features you use, the actions you take, the time, frequency, and duration of your activities.
Device Information: We collect information about the device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Log Information: We collect log information when you use our Service, including your IP address, browser type, access times, pages viewed, and the page you visited before navigating to our Service.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookie Policy section for more details.
We use the information we collect for various purposes, including to:
Provide, maintain, and improve our Service;
Process and complete transactions, and send related information including confirmations and invoices;
Send technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions, and requests, and provide customer service;
Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners;
Monitor and analyze trends, usage, and activities in connection with our Service;
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Aureclar and others;
Personalize and improve your experience on our Service;
Debug to identify and repair errors in our Service;
Comply with our legal and regulatory obligations.
Our Service incorporates artificial intelligence and machine learning technologies. We use these technologies to:
Important Note: Unless you explicitly opt in, we do NOT use your Content to train our machine learning models. Any usage of anonymized data for service improvement purposes will not include your specific Content unless you have provided separate consent.
We may share information about you as follows or as otherwise described in this Privacy Policy:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including:
These service providers are only given access to the information they need to perform their designated functions and are contractually obligated to maintain the confidentiality and security of your information.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to:
We may share your information with third parties when you have given us your consent to do so.
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for industry analysis, demographic profiling, research, and other purposes.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:
When you delete your account, we may continue to retain certain information for legitimate business purposes, legal obligations, or to prevent fraud.
We take the security of your information seriously and use appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Our security measures include:
Depending on your location, you may have certain rights regarding your personal information, which may include:
To exercise these rights, please contact us using the information in the “Contact Us” section below.
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
By using our Service, you consent to our use of essential cookies necessary to provide our services. For other types of cookies, we will ask for your consent before placing them on your device. You can manage your cookie preferences through our cookie banner or preferences center.
We use cookies and similar technologies for the following purposes:
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as it will no longer be personalized to you. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
We are based in the United States and the information we collect is governed by U.S. law. If you are accessing the Service from outside the United States, please be aware that information collected through the Service may be transferred to, processed, stored, and used in the United States and other countries. Data protection laws in the U.S. may be different from those in your country of residence.
Your personal information may be transferred to, stored, and processed in various countries, including those that are not regarded as ensuring an adequate level of protection for personal information under your local law. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your personal information is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details provided in the “Contact Us” section.
By providing your information to us, you consent to any transfer and processing in accordance with this Privacy Policy.
Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at the address below. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These include:
To exercise these rights, please contact us using the information in the “Contact Us” section below.
We may post customer testimonials on our websites which might contain personal information. We will obtain consent via email prior to posting the testimonial or your name, title, and organization. If you wish to update or delete your testimonial, you can contact us at privacy@aureclar.com.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aureclar, Inc.
Email: privacy@aureclar.co
Attn: Privacy Team
For data subject requests, please email: privacy@aureclar.co
